On Sunday a flight attendant spilled an entire pitcher of hot tea on me. It ruined my iPad, damaged my clothing, and burnt my arm. The flight attendant told me that the airline would compensate me for my damages. She came around with a phone and told me she was not authorized to give me anything more than $250 and said she would leave a note that the compensation was "NOT adequate" for the damages.
Tag: United Airlines
United Complaint
I booked united for travelling from Newark to India in August 2019 on June 20. I paid approx $2800 for tickets of me my wife and my 7 months old daughter, which is a premium over other market participants. I paid higher since it is a direct flight and we are travelling first time with our infant daughter, we wanted to avoid the hassle of change. I even spent almost an hour on the call talking to customer care rep to secure a bassinet for my daughter. United with no communication cancelled the tickets after a week or so. I was not informed by text or email, when I read that in the news that they have decided to cancel that flight. I called in customer care after reading the news and they conf
United Complaint
They didn't give me the option of not checking my bag. My bag was a backpack the size of a personal item and the made me check it. Then it managed to get lost/stolen. I was told it was most likely stolen after it got off the plane and before the carousel aka stolen by the airport employees. I've called the airline and they did not assist me what so ever, only thing I got them to help with was "changing my address" and giving more descriptions of my bag for my account and these changes were never changed in my account. They also had me applying for a voucher to go on a different flight then after I arranged my ride from the airport and was getting a new flight they changed their mind. I' tryi
United Airlines Complaint
United required me to check my cabin baggage and as a result my computer was smashed inside the bag.
United Airlines Complaint
An attendant took my carry on bag and placed it in checked baggage--without my permission. When I retrieved my bag my lap top won't turn on, my sleep apnea machine is broken, computer mouse shattered, etc. The airline states they have no liability for the actions of their employee or reimbursing me replacement costs. I sought help at the United Security Baggage desk. Not one would examine the effects. Not one had me fill out any paperwork. And instead verbally (uncaringly) referred me to the United Airlines.com/feedback page.
