Says I have great service then I can't make phone calls or receive calls also don't get most text and they sent me a phone that is faulty and doesn't work and won't own up to it I am pregnant and had 2 emergencys where I needed to make calls and could not make a single phone call it would drop my service
Tag: Take Action
CenturyLink – Internet Complaint
I order centrylink for internet I have a one bedroom small apartment a laptop and a couple of phones that I wanted hooked up. I called centrylink and ordered service because the advertisement saying that I can get service for 29.99 then when I order the service i was told a one fee of 89.95 and they said the bill would go down to 78.00 but instead it went up. And not only that we had problems with the service on a daily base, it would only work half the time and it wouldn't work from 11 pm until like noon , I called to get it checked out several times and of course they said the problem was fixed and never was. I even asked if they would cancel my service and instead he sent another tech out
Comcast Complaint
signed on 7/17/18 for 12 month CONTRACT
Charter Spectrum Complaint
I had canceled service on the 3rd day of the billing cycle (June 2019) and was told I will need to pay the entire bill in full. I was told they would cancel service on day 7 of the billing cycle at midnight and the Spectrum agent didn't say there would be a full bill charge but just for the days used.
Cox Complaint
1000 dollar charge from collection agency Afni
DirecTV Complaint
Changing prices
T-Mobile Complaint
Sold me the over 55 plan for 60 when signing up for automatic payment and gave me a third line for 20 more so a total of 80 a month which I could afford. They changed my plan to another plan without my knowledge to a 140 a month. I have been fighting them for over 2 years. They said the plan didn't exist welk their employee sold it to me. Then they offered the plan I had originally so I asked for it back and was told it was grandfathered in. So I am paying 60 dollars more every month and cant get my old olan back at AT&T which I was with for over 20 years.
Charter Spectrum Complaint
Is it possible to sue this company for having a monopoly in my area ? They are the only internet service I can get in my area apart from dialup. I'm forced to go with them or move to another area to avoid them.
Comcast Complaint
Florida. I Initiated service on the 9th, scheduled to begin on the 26th. I told them I was going to buy my own modem and HOA/landlord pays for TV. Salesman said they will ship modem and I should just return it. There was no disclosure of a shipping fee or any alternative to shipping like picking up a modem (that i would not need). First bill arrived for $130, that included a $30 shipping fee. The company corrected the bill but said as I okayed a text message for shiiping I was still obligated to the fee. My view is the fee should have been disclosed or shipping "service" omitted entirely as I had disclosed zero intention to use any of their equipment. The made their shipping service a profit
Optimum by Altice Complaint
There are tap/“500” wires that cut directly across my private rooftop, at shoulder height. Four firemen from the fire department have visited my home and have told me not to use the space until optimum moves the wires because it is a safety hazard. I have taken photos and sent to optimum on Twitter. I have called at least two dozen times. Each time they agree to make an appointment with me, they send a technician instead of a construction team. Each time the technician confirms that it is optimum’s fault and responsibility and they supposedly send a request for supervisor or construction team to respond, however, optimum still continues to send technicians or not respond at all. I have staye
