Tag: Take Action

MetroPCS / Metro by T-Mobile Complaint

over charged for cellphone. on the 1st of july went to diamond wireless and ask if they could use my old Verizon and keep the same number.he told me had to leave it there activation on the computer was down, pick it up on the 2nd of July, and it would cost me 107.00 and I paid him in cash on the 1st. I went back on the 2nd end,ed up buying a phone. I paid them 233.97 in cash, and another 219.00 with my debit card. it cost me a total 560.29 corporate told me when I call not worry they would send me a check and I did not have to pay for the month of august. call yesterday,they told me get the money from the store where I got my new phone

AT&T Complaint

I have a legal document from at&t where O was give cable services through them for $22.00 for 12 months given by yhe loyalty department on april 27th 2019.They did not honor there word nor legal document and had my bill higher.When I called to complain they would not honor the document

Comcast Complaint

I was told that I didn’t qualify for service after they took the deposit and when they told me that I told them ok just cancel order and refund my money. Two days later they sent the equipment I contacted them and asked does this mean I got the service they said no I didn’t I need to send equipment back and they are charging me the shipping charges for them sending and returning back. I explained that they said I didn’t qualify and I canceled so it’s not my fault they sent me equipment that they supposed to had not qualified me for

AT&T Wireless Complaint

AT&T has placed a bogus charge on my bill which I am planning on disputing and I am fully expecting it to go to arbitration. In the meantime however they are threatening to suspend my service which I cannot afford to have happen. Is there any way to put a stop on this suspension until the dispute has been settled? If they will not stop suspension, can I cancel my service and take my phones to another carrier?

TracFone, Net10, or Total Wireless Complaint

Received a promotion through text (add a line and activate it, you get a free month of service for that new line and a free month of service for the existing line). I followed the steps to purchase a new SIM card for that new line, received it in the mail and proceeded to CALL Simple Mobile and speak with a representative to get clear concise directions on how to activate the new line because I didn’t want to mess up and do the wrong thing. The representative tells me I need to buy a plan and have it added to the new line in order to activate service. I buy the plan and he tells me it’s been added to the account and I need to wait 24-72 hours for the plan to be activated. I waited 3 days and

Verizon Wireless Complaint

My husband and I upgraded our cell phones at a Verizon Wireless store. We believed we were getting a buy one, get one free deal. This deal required adding a new, third, line. After some time, one of the old lines could be canceled. My husband wanted to keep his cell number (ending in ****). I had verbal confirmation with the salesman that my cell number (ending in ****) is the one that would later be canceled. My new cell phone was supposed to have a new number (ending in ****). When I got home and was setting up the new phones, I realized they had switched this - I kept my old number on my new phone, and my husband did not. I spent over an hour on the phone with a Verizon representative to