Prolonged action, wrong changes, insurance doesn't work, customer service plays you in circles, charged for a line that sprint confirmed was shut off, haven't gotten a refund, false advertisements on new account buy one get one free, random charges not explained, inflated prices..... I got a nearly $300 bill and the second line is still on, I had to cancel a number that I had for 5 years because I couldn't get the phone repaired with the insurance I paid for, total not what was explained. much more.

Firstly, I signed up for sprint to have a cheaper bill. The company gave me an estimated bill of $220 when the bill actually ended up costing me $340 a month which was more than I previously paid at Verizon wireless. Upon recieving my phone I could not get service for 4 days because of the lack of communication within sprint wireless. I have now switched back to verizon after two years of service and lease agreement with sprint. Now after mailing back all 4 of my phones in working condition ending my lease agreement. I am being charged $274 for remaining balances or "scratches" on my phones bringing down the value.