I deposited a check and it has been placed on hold for over two weeks. I keep calling customer service and they refer me to the branch. When I call the branch they refer me back to customer service. The processing department and the deposit fraud department has put a hold on the check but refuse to resolve the issue with the bank which issued the check. My account has been locked and I cannot access any money for the past 15 days. They keep going back and forth and I am stranded with zero money. This is absolutely ridiculous. I cannot physically walk into a branch since the nearest ones are five hours away. Even when I have offered to walk into a branch with all the physical documentation, t
Tag: Regions
Regions Complaint
The Fraud Dept investigated a Allstate insurance check deposited in my account for 30 to 60 days. Ms. Taylor has assured me I will not be prosecuted for fraud and my money will be released unless Allstate request the settlement check to be refunded.
Regions Complaint
On may 28 i had mobile deposited checks on to my account one for 900.00 one for 600.00 one for 400.00 one for 485.00 and they got deposited two my account but since i had one check of 200.00 did not get deposit ... They said because they have confidential information that indicates the checks MAY not be Good ..... Thats is discrimination!!!
