Started working with spectrum to get phone service got my welcome to spectrum letter on jun12
Tag: Product wasn’t what I was promised
Airbnb Complaint
I am staying in a longterm airBnB while interning in Chicago for the summer, from June 15 to August 23 (about 10 weeks). There have been several small issues to which the hosts have been responsive (broken lock, for example). However, the airBnB said it has a "washer and dryer in building, for free or for a fee" as an amenity when I booked, and it is still there. The description also said there was laundry in the basement when I booked. I texted my host yesterday how I could access the basement laundry, and he replied that there was no laundry anymore. I then called airBnB customer service because their guest refund policy says they would refund and help rebook a place if a service is missin
Gold’s Gym Complaint
I was signed up over the phone and was told I had a period of time to cancel. I was given false information about what amenities were at the gym closest to me. Once I realized they didn't have these amenities, I called the person that signed me up to cancel, well within the period I was given. I left him multiple voicemails and multiple text messages and none of them were answered. I thought it was over until I realized 14 months later that they had continued billing me. I then called to cancel again which they said they couldn't do over the phone and I would have to drive to Glendale. Then I spoke with a supervisor who said he would cancel the account. This was four months ago, and t
Sprint Complaint
My phone calls will not come in until a day later text messages are delayed. Apps freeze. Constantly missing important phone calls.
Jackson Hewitt Complaint
I filed my 2018 tax return with Jackson Hewitt. I took out a refund anticipation loan. I told the representative filing my taxes that my ex-wife and I divorced in July 2018 and did not live together in 2018. They told me that I could still claim my stepdaughter. I was placed under review. following the review by the IRS, I was informed that I owed them 97 dollars. When I filed, I signed up for the gold guarantee. I was told today by Jackson Hewitt since the fees were not paid that does not matter. The only thing they are willing to do
American Express Complaint
i have made a reservation for the mondrian hotel in south beach miami for 650$ pool view with balcony and also a late checkout and 100$ spa credit !
Sprint Complaint
Last March I was in Houston TX, I read adv for sprint about Galaxy s9 just pay 5$ for 18 months and the device is yours, that time my phone provider was Metro pcs, I went to one of stores of sprint and the representative start to describe the promotion to me to switch from Metro pcs to Sprint,
American Home Shield Complaint
January 2019 I filed a Chaim to get refrigerator ice maker fixed. They sent out a Sears tech. He said he didn’t know how to fix a new Samsung frig.
LA Fitness Complaint
On 4/24/2019 Wednesday, I went to LA Fitness started a gym membership. Under the recommendation from the staff, they talked me into a tryout of a free personal training session (PTS). I just want to sign up for a simple training session, I didn’t even wanted a session that day, but they insist I have the free session at that time, so they can pull the high pressure sale. I personally never into physical development, I never had any paid membership of any gym. When I sign up for the member, during the consulting session at the beginning in the Alina’s office, I mentioned and emphasized multiple times that I am not interested train myself into muscle guy or running marathon, I am only here to
Spirit Complaint
On June 2nd we were supposed to board a flight to Orlando from indianapolis but when we got to airport they told us we could not get on the plane because we didn't have assigned seats(which we paid $180 for fews ago) then on June 8th we were supposed to board a flight from Orlando to Indianapolis and somehow our names were not listed to get on our plane. We had to get a rental car and drive back home after waiting hours at the airport with 3 small children.
