I bought 2 refrigerators and 1 deep freezer, both refrigerators broke down within a months time, I called HHGREGG regarding the matter and they would tell me to call the warranty dept which gave little help and the 2nd refrigerator they told me that I have to pay out of pocket and then they would reimburse me, both 5 yr Warrenty had where I would get paid a check for food spoilage, the deep freezer had a big dent on it and when I called the store they told me this is what I ordered and that isn’t true. Both refrigerators will take about $2000 in repairs and not once did they ask me do I want to exchange for a new one or offer to repair the items, when I made numerous attempts for months and years I went to there place if contract and they moved out of the state of Indiana.
Tag: Product wasn’t what I was promised
Terminix Complaint
I hired Terminex due to a bed bug infestation. Of course the salesman stated they have the state of the are products and procedures which will get the problem under control quickly. They came and sprayed three twice and used steam once. Although the infestation seemed to begin to decline we still had the bugs and were still very active in the basement where we think is ground zero for the infestation. We had more appointments scheduled however no one showed up. I began calling but it seemed they blocked my number never returning my calls. Corporate stated my account was moved to another district but they were not sure which one. Three months later I finally got a phone call from a manager who said he will make things right. They came back and sprayed one more time and the the cycle began again. They never showed up to continue to work the problem and again they don’t return phone calls. This has been at least a seven month ordeal. Very unprofessional.
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