Tag: Misleading offers by ads or sales reps

Getaround Complaint

Everytime I get in a car there is never any gas in the Vehicle so therefore I have to spend more money to fill up the gas for a vehicle I didn’t use additional the car has a very strong odor smells toxic I told them they keep telling me there’s nothing they can do not only do I feel like I’m getting sick but even customers riding in the vehicle with me I’ll still have complain

Hertz Rent-A-Car Complaint

After paying $574 including $200 deposit fee. I was also charged additional $114. But Let me start from the beginning. I mistakenly assumed that my rental was suppose to be returned on 05-21-19 but I found out from a hertz manager that if I do not return the rental on 05-20-19, $12 late fee will be taken out of my $200 deposit. But less then 24 hours I was charged $114, at first I thought it was normal until hertz tried taking additional $230 the day after. Their return policy states

Sprint Complaint

Prolonged action, wrong changes, insurance doesn't work, customer service plays you in circles, charged for a line that sprint confirmed was shut off, haven't gotten a refund, false advertisements on new account buy one get one free, random charges not explained, inflated prices..... I got a nearly $300 bill and the second line is still on, I had to cancel a number that I had for 5 years because I couldn't get the phone repaired with the insurance I paid for, total not what was explained. much more.

Sprint Complaint

Firstly, I signed up for sprint to have a cheaper bill. The company gave me an estimated bill of $220 when the bill actually ended up costing me $340 a month which was more than I previously paid at Verizon wireless. Upon recieving my phone I could not get service for 4 days because of the lack of communication within sprint wireless. I have now switched back to verizon after two years of service and lease agreement with sprint. Now after mailing back all 4 of my phones in working condition ending my lease agreement. I am being charged $274 for remaining balances or "scratches" on my phones bringing down the value.

Google Fi Complaint

Google Fi is a phone plan offered by Google LLC which has a trade-in program to let new customers trade-in their old phones for credit card refunds. As shown in https://g.co/fi/trade-in, customers can get an estimation for their old phones by specifying the type and conditions of their old phone. I got an estimation by providing the information truthfully, which misled me to purchase a new phone and their phone plan as I'm expecting a $168 refund by trading in my old phone which has screen cracks but can be powered on. However, after I sent my old phone to them, they claim the phone is not what I described and only $9.85 refund can be given to me. I contacted google fi support team,

24 Hour Fitness Complaint

They refused to re-add my Son to our family plan after we stopped his usage for 1 month. Then forced another full contract for my Son. Then changed a letter in his last name and created another contract for my Son. Meaning 24 hour fitness charged my Son 3 full membership fees for 1 account. When they refused to stop charging us for 3 full accounts(They said we agreed to this) we stopped our bank from allowing them to charge our account, and started to pay our bill in cash.

LA Fitness Complaint

On 4/24/2019 Wednesday, I went to LA Fitness started a gym membership. Under the recommendation from the Alina and couple other staffs, they gave me a free personal training session (PTS). And talked me to sign up for their training program. All I wanted is a short trail, few training session her and there. I personally never into physical development, I never had any paid membership of any gym. After free personal training session, at Alina’s office, I mentioned and emphasized multiple times that I am not interested train myself into muscle guy or running marathon, I am only here to improve my health and enhance my immune system.