Airbnb is refusing to respect my non refundable policy and is charging me around $800 to be deducted from future payments. Also, they are refusing to reimburse me for property damages

A listing they posted on the website was a fraud it's mention there are three bathrooms which actually there was only two Dimension There are 16 beds which actually they were only 10 it mention it has a hot dog actually it wasn't any hot tub existed in the property at all and also mention there are six bedrooms which actually one of the bedrooms was the laundry room which is illegal to host people in

I made a booking for a unit in Puerto Rico and upon arriving the place was entirely trashed. After hours the host instructed us to go to a different unit and then the next morning the host changed the locks with our personal property STILL INSIDE. We had to wait hours for them to come to let us back in and then insisted we go stay at a different property. We told them we were going to have to go through air bnb because we did not feel like the hosts were safe or trustworthy. Then, AirBnB refused to give us our money back after all that. We took pictures and everything so now we have to sue them.