Airbnb Complaint

AirBnB.com host in Glasgow Scotland

Never clearly stated in writing that bedroom was accessible or not to Handicapped guests, and in fact was even too difficult for my Boyfriend who was not handicapped.

Room was up narrow steep steps in an Attic.

AirBnb Complaint

On Sunday the 12th my wife and I were forced to leave our home because of a domestic disturbance of a family member. We were able to stay with some friends on the short notice. The next morning we attempted to book through AirBnB's services for a 2 week stay so that we could have some time to look for a new place to live, based on reviews from friends and family and AirBnB's website advertising their reliability, customer service and fraud protection because we were very short on funds.

Airbnb Complaint

I was kicked out of a place I booked early because the host that was living in the space got tired of having a dog in the house. I left and just asked her to refund the remainder of my trip. She declined and said she was retaining it for all of the damage I caused.

Airbnb Complaint

I checked into a place with excessive mold, a broken bed, broken window blinds, which afforded no privacy and sustained personal injury in the unit. I reported this to the host. He failed to do anything. I begged AirBNB to let me move out (48 day rental) they told me they would help and I should leave because I was sick. (I have extensive documentation of everything) . They then told me to rebook another place, which I did. Fiinally, they canceled (without my consent) the old reservation and charged me for 38 unused days.

Airbnb Complaint

I rented a 2 Bd-2 Bth Condo in Las Vegas (4/24-29/19) for $1086.00 through Airbnb. The host owners name is Peter. First, just pulling up to Peter’s unit in the farrr back of the complex and not the same building in his advertised pictures is misleading and misrepresenting. Up the unmentioned 16 flight of stairs and no elevator for the disabled or handicapped, we entered the unit and “Immediately” found it UNSANITARY, the stench of stale water and filthy, dirty towels on the floor and a balcony chair.

Airbnb Complaint

Made a booking on the 27th of April for an apartment in Da Nang, Vietnam.
Host never approved - he canceled - but the money has been out of my bank account for over 2 weeks now

Airbnb Complaint

they are refusing to pay me for a "perfected" check in reservation. they are violating their own caveat that spells up to a one million dollar host protection for all property owners that assures them all reservations honored will be paid out to home/property owner, they are refusing to pay me for a guest who never had any intention on checking in, that also already caused me previous month damages

Airbnb Complaint

Made reservation based on “sleeps 8, 4 bedrooms”. In reality it is 3 bedrooms and a nursery. We canceled. The owner agreed to refund $1200 of the $1600 deposit. The owner never received any of the funds. AIbnb still refused to release the agreed upon amount.

Airbnb Complaint

I had a reservation for Cannes from 15 to 21 of may, one day I saw the reservation was cancelled without any notification. I ask what happened they told me the credit account had some problems and they are chargin me 900 euros. they didnt told me why, i didnt receive any message.

Airbnb Complaint

Cancelled Airbnb reservation within 24 hours of checking in because there was not the amenity that I specifically booked the propert for, a jacuzzi. The property was misrepresented. Airbnb is stonewalling me about the refund which I am clearly eligible for under Airbnb refund policy.