They started charging me a regional sports package fee when my package was grandfathered in with it. Plus they wer charging me for 8 receivers when I only had 5.
Tag: DirecTV
DirecTV Complaint
DirecTV has blacked out my locaklFOX channel due to the Nextstar dispute. I strongly believe I should not pay my regular bill amount, YET, they charge me the full amount when I lose a PREMIUM channel such as Fox.
DirecTV Complaint
Promised a $300 rewrd VISA card if I switched from Cos. Did the switch but never got it. TV DVR not working and they keep selling me new contolers to fix it but it doesn't. In the middle of this I lost all local chanels because ATT doesn't want to pay the provider. When I went to cancel they say they will charge me 120 for "early termination". I am termnating because they are not providing the service they agreed to provide. Just found out they are chargin for HBO and Showtime wwhich I did not order as I get it from Amazon.
DirecTV Complaint
Directv says that I am under a contract that I was not aware of. I was never told that I was under a new contract period
DirecTV Complaint
Well let’s start off like this on January 25 they had took out 109.85 twice on that day an then on the 30 of January they took another 109.85 out again totaling amount of 329.55 from my fortiva credit card an they told me to send them proof of the statements that is what I did an I had called on May 21 an they told me oh I am very sorry but we did not receive anything. But the same day I sent it you direct tv UV claims department they had got it in May 7 with out any problems. I had just paid my credit card on January 17 to be completely paid off an then your company goes in my card with out my permission an takes out the amount of 109.85 three times an they told me oh no miss we can’t do th
DirecTV Complaint
Changing prices
DirecTV Complaint
I was paying roughly $70-$80 a month until after one year it went to $168/month. I just canceled on June 14, 2019. They made my service cut off date July 5, 2019 and will not change it or issue a refund although they even have all of their equipment returned.
DirecTV Complaint
account is hotel business account from 2009 paid till june 2019 officially paid for more than $30000 so far to directv with protection plan ...suddenly third party dealer shuts off service from remote location....in last 10 yrs we have no control over account ,( no login or anything Directv said you cant login in business ac) so whatever they are advertising and publishing on papers are wrong after shut down account without notice ...we have to shut down hotel ...No one rent hotel room without tv and no provider to this area ...we file with FCC and state attorney general of IL
DirecTV Complaint
During the month of October 2017 I entered into an agreement with AT&T/DirectTV for telephone,internet and cable TV service. I was promised the I could retain my telephone number one week after installation service. I was given a temporary telephone number for what should have been one week. The number that was given was one that belonged to a former customer with the "ALICE P." Whenever I called someone, "ALICE P." showed on there caller ID, so many of the calls I made were not answered by my friends and contacts. As of this correspondence, many of my contacts and friends are lost. I visited the AT&T office to voice my complaint I was told that it would take another month,and my former
DirecTV Complaint
. Ive been trying to get a DATE AND TIME for a technician installation for 8 days now. Numerous orders have been placed and every time they keep getting cancelled due to "no technician being available" I have spent about 10 hours on the phone trying to get this resolved. Ive called daily, been in live chats online daily, and nothing is being done. Every single person tells me they can fix the problem and they are sorry for all the trouble yet nothing is being done to resolve the issue. I have requested my money back numerous times as well and keep getting the run around about that as well. When you take money from someone and you don't provide the service its stealing. So as far as I am conc
