Tag: Direct Marketing

Melaleuca Complaint

On June 29, 2019, I requested that my Melaleuca membership be cancelled. On July 2, an order was placed without my consent. While I prevented them from charging my card for that specific order, I began being contacted (2-3 times) about my unpaid balance. Upon seeing that an order was placed without my permission, I immediately wrote to Melaleuca's customer service e-mail and requested that the order be immediately canceled prior to shipment. In that same e-mail, I stated that I had requested a cancellation to my account a few days prior. I did not hear any response, until on July 8, I was notified that my order had shipped and I still had a balance on my account. Yet again, I asked them to c

LuLaRoe Complaint

I have been attempting to cancel my contract with Lularoe since April of 2017. During that time the return policy being provided was: 100% buy back, pay all shipping fees, as long as the clothing was being returned within a year of purchase. Lularoe has me in a cancelation queue, however, they still didn't do anything to move forward. They waited until June of 2018 to finally say they would move forward, but they would not hold up to the original return policy of April 2017, which was when I requested they cancel. This means, they will not buy back any of my merchandise because it over a year old, they will not pay for shipping. Lularoe made the decision to wait over a year to possibly cancel my contract and they still have not. I have proof of contact and request from my end.