I was told that I didn’t qualify for service after they took the deposit and when they told me that I told them ok just cancel order and refund my money. Two days later they sent the equipment I contacted them and asked does this mean I got the service they said no I didn’t I need to send equipment back and they are charging me the shipping charges for them sending and returning back. I explained that they said I didn’t qualify and I canceled so it’s not my fault they sent me equipment that they supposed to had not qualified me for

I have been a Comcast customer for several years and that time my internet has never provided the speed that I'm paying for I hardwire my devices to get the hundred 50 megabits per second promised by Blast internet I do well to get 50 or 60 megabits per second if the internet works at all half of the time it's out twice this week there have been area outages where the internet was down half or all of the day I work from home and must have the internet to do my job they give me a few dollars of credit for these instances this does not credit I am not getting the services that I am paying for and Have Nots if I got it my TV is out a large percentage of the time as well and my phone which is al

I have been a loyal customer of Xfinity/Comcast since 2004 and have renewed each time based upon that loyalty despite there being better offers for me in the competitive market.

Xfinity automatically increased my bill from $93.9 to $129.05. I called them to ask why. They said the reason is because my old contract was expired. I never get any notification for confirmation to sign a new contract or accept a new higher rate. Moreover, I paid for internet speed 150 mbps download, but I never get higher than 70 mbps once testing. After 1hr talking on phone with couples agents, we couldn’t make a deal and I ended up to cancel my service with them. Moreover, last year when I 1st signed the contract with them, it was included NFL channel. However, I got the bill for 2nd month of service with higher price, I called them to asked why. They said that the package could be chang

Service is consistently interrupted on a daily basis. This has gone on for 2 years.

Comcast has erroneously billed me for past due charges which do not belong to my account, and the services were never requested, never approved, and never provided. The total amount is more than $1700.00 and when asked for justification, Comcast has provided a different reason for the charges on 8 separate occasions. The answer is they billed the wrong account, and just refuse to acknowledge it. They are also still billing me for unprovided ongoing service, and services I asked to be canceled.

Comcast did not honor there hassle free move. I had contract free service for 3 years at [...]. Aug 2018 I made change to move my service to new address [...]. No package change, only change was home phone number and id channel no longer available at new residence. I stopped service November 2018 . They now have 2 accounts under my name in and claim that I had contract. I tried to dispute and they sent it to collections.. I never agreed or approved any changes to my service and upon cancelled they charged different.

Over 1 1/2 years, I have had internet theft, fully investigated, proven and credits given, with the promise of comcast that if I moved it would stop, it didn't, I am disabled and they talked me into an upgrade for in limited internet, but still theft continues at new address, and no one can help. Not security dept, internet dept, not anyone. Through this. I continue to pay this bill, even having difficulties from the move as I am disabled and live on a limited income. They have interrupted my service as two times in the last month for late payments, even though I have Open tickets from internet theft and fraud and security, my Comcast information on my account has been used to hack into my p

signed on 7/17/18 for 12 month CONTRACT

Florida. I Initiated service on the 9th, scheduled to begin on the 26th. I told them I was going to buy my own modem and HOA/landlord pays for TV. Salesman said they will ship modem and I should just return it. There was no disclosure of a shipping fee or any alternative to shipping like picking up a modem (that i would not need). First bill arrived for $130, that included a $30 shipping fee. The company corrected the bill but said as I okayed a text message for shiiping I was still obligated to the fee. My view is the fee should have been disclosed or shipping "service" omitted entirely as I had disclosed zero intention to use any of their equipment. The made their shipping service a profit