Tag: Cable & Internet

Frontier Communications Complaint

in April 2019, I called to get a promo for internet only at my home, 400 mbs for $39.99 per month. the salesman was adamant about including tv, with the caveat that I could remove the tv portion of the bundle at any time and keep the promo internet. within 30 days, i called to remove the tv portion and was denied, stating that i would be charged for early contract termination, of which I never received, had an opportunity to review nor executed and have been given tremendous runaround ever since, wasting hours of my time and most of all stuck paying upwards of $113 per month for a bundle that is billed at $75 per month. I'm seeking reimbursement for the overcharges, and compensation for my t

Cox Complaint

Had issue back in august of 2018 of low upload speed on Microsoft xbox live 1.8 upload speed but I still have 324 download speed. I had numerous call outs and they blame xbox for the issue.. I got tired of calling them out to check my service, nothing comes of it except blaming xbox. I got another xbox and change their panoramic cable modem. Still same thing no upload speed and they say we don't do gaming issues. Well last week Cox had maintenance work from 1am-6am. Low and behold I got my upload speed back running way it was before aug 2018. now I put out about $200/month in internet service for myself I have their extender upstairs neither would give upload speed or down load speeds wo

DirecTV Complaint

During the month of October 2017 I entered into an agreement with AT&T/DirectTV for telephone,internet and cable TV service. I was promised the I could retain my telephone number one week after installation service. I was given a temporary telephone number for what should have been one week. The number that was given was one that belonged to a former customer with the "ALICE P." Whenever I called someone, "ALICE P." showed on there caller ID, so many of the calls I made were not answered by my friends and contacts. As of this correspondence, many of my contacts and friends are lost. I visited the AT&T office to voice my complaint I was told that it would take another month,and my former

Comcast Complaint

Comcast has charged me fees after closing my account. These fees were never discussed prior to the closing of my account and the company will not present information justifying their stance aside from the original bill. This case has since been provided to a debt collector which has resulted in my credit getting hit. No one will listent to my case and everytime I am told by someone that they will look into it, nothing comes from it.

Verizon Complaint

Verizon contractors came through our neighborhood on 5/29 installing fios and cut my Comcast cable. I work on my investments from home and was unable to do this for 2 days. They also dug 4-5 holes on my property and did not fix them properly with top soil and seed leaving mud, rocks, and holes. We also have a Comcast temporary cable running across our property that I have to move every time I do yard work. The last thing is they left trash across the street from me which is still there. I have spoken to several people at Verizon and opened two tickets with them with no results. The last person I spoke to will no longer return my calls.

AT&T Complaint

I sent money order to AT&T DirecTV they saying they haven't received my payments they turned my cable off today June 25th 2019 I called and track my money orders and they have been cashed buy DirecTV I have a money order for April 3rd 2019 AT&T DirecTV said they didn't get it but it was cashed on April 16th 2019 another money order that I sent June 2nd of 2019 and it was cashed June 19th a 2019 buy AT&T DirecTV and they turned my cable off today June 25th 2019 and I'm sitting here without any television because my TV doesn't have a converter box so it only works with the cable I'm not able to watch any shows at this moment I'm upset I paid them my money they cashed it and giving me the runar

DISH Network Complaint

Around 5/11/18 i contacted dish network about canceling my service. the person i talked with was having issue with there system and said they would call back. they did and they were still having issues. they assured me they would cancel my service. i stopped watching the service and started using my new service. after waiting for a box to arrive for an extended amount of time i called a second time for my box to send my unit back. much to my surprise they hadnt canceled my service or sent a box. i waited for the box to arrive which came in Sept of 2018. I sent it back but was billed like $500 for the device. I had to call and get this all taken care of. There was no bill remaining

Frontier Communications Complaint

You have not provided me working service since my install. Please look in to 972 412 1109 to see why I am filing a Public Utilities Commission complaint against you personally and the way you choose to run frontier. Over 100 calls for not providing internet and tv doesn’t get over looked these days. And just because you loose the records my phone records will be very clear as to how many hours I spend on the phone and how you have an employee who is most likely jeopardizing your ability to business in Texas.. going after it if I don’t hear from you by Tuesday at 8 am. Been on the phone over 200 hours with your company and feel I have done my due diligence as a customer. Please look at the re