I had canceled service on the 3rd day of the billing cycle (June 2019) and was told I will need to pay the entire bill in full. I was told they would cancel service on day 7 of the billing cycle at midnight and the Spectrum agent didn't say there would be a full bill charge but just for the days used.
Tag: Cable & Internet
DirecTV Complaint
Changing prices
Charter Spectrum Complaint
Is it possible to sue this company for having a monopoly in my area ? They are the only internet service I can get in my area apart from dialup. I'm forced to go with them or move to another area to avoid them.
Comcast Complaint
Florida. I Initiated service on the 9th, scheduled to begin on the 26th. I told them I was going to buy my own modem and HOA/landlord pays for TV. Salesman said they will ship modem and I should just return it. There was no disclosure of a shipping fee or any alternative to shipping like picking up a modem (that i would not need). First bill arrived for $130, that included a $30 shipping fee. The company corrected the bill but said as I okayed a text message for shiiping I was still obligated to the fee. My view is the fee should have been disclosed or shipping "service" omitted entirely as I had disclosed zero intention to use any of their equipment. The made their shipping service a profit
Optimum by Altice Complaint
There are tap/“500” wires that cut directly across my private rooftop, at shoulder height. Four firemen from the fire department have visited my home and have told me not to use the space until optimum moves the wires because it is a safety hazard. I have taken photos and sent to optimum on Twitter. I have called at least two dozen times. Each time they agree to make an appointment with me, they send a technician instead of a construction team. Each time the technician confirms that it is optimum’s fault and responsibility and they supposedly send a request for supervisor or construction team to respond, however, optimum still continues to send technicians or not respond at all. I have staye
Cox Complaint
1000 dollar charge from collection agency Afni
Suddenlink by Altice Complaint
I need my internet, phone, and cable transferred to my new address. Suddenlink is refusing to do this because the previous tenant had a balance with them. I need my services transferred without having to go through all of this headache. Every other utility company has transferred my servoces without a problem except Suddenlink.
Verizon Complaint
Failed to justify bill or send contract details. They have also improperly filed a credit report even though Im a customer in good standing
Charter Spectrum Complaint
Billed after cancelling account, and then it was sent to debt collection. Messed with my credit!
AT&T Complaint
I've been getting the run around since June 2019.
