Tag: Cable & Internet

Comcast Complaint

I have been a Comcast customer for several years and that time my internet has never provided the speed that I'm paying for I hardwire my devices to get the hundred 50 megabits per second promised by Blast internet I do well to get 50 or 60 megabits per second if the internet works at all half of the time it's out twice this week there have been area outages where the internet was down half or all of the day I work from home and must have the internet to do my job they give me a few dollars of credit for these instances this does not credit I am not getting the services that I am paying for and Have Nots if I got it my TV is out a large percentage of the time as well and my phone which is al

AT&T Complaint

Months after closing my account and being guaranteed multiple times that my charges would be waived, I get collection notices. I’ve spent close to 20 hours on the phone over the course of 4 months, and every time I’m told the issue is resolved. Without fail, a week later another issue arises.

Charter Spectrum Complaint

We moved into a new home and Spectrum sent out a tech to run new lines in our house. My laptop computer was sitting on my desk. I was not home when the tech did the work. When I got home I went to go on my computer and it was busted up. It was put back on my desk like nothing happened. The tech was the only person to enter my room. They sent out a investigator who denied the claim saying there is no proof that the tech did it. I have a picture I took the night before of my desk with the computer sitting properly on my desk. The next picture I took after I discovered my computer busted up in the exact same place.

CenturyLink – Internet Complaint

I signed up for Centurylink Phone and internet service when my company migrated all office workers to WAH positions. I was advised that if I added home phone service, for around $10/month more, I would receive a $200 Visa gift card, I eventually did receive my giftcard but not till almost 3 months after my service was connected. Experienced a few outages here and there, mostly during bad weather, so I figured that's typical of severe weather. Then on Friday June 28-- my internet service crashed, around 4pm. Again, keep in mind I WORK FROM HOME, it is ABSOLUTELY imperative that I not be without internet for any extended period of time. I called their tech support department. I reported the ou

AT&T Complaint

I signed up for at&t cable through a 3 party through Walmart, they took my personal information took money from account, never showed to install until almost a month later, they sent a man to my home in his personal vehicle, he was in my home for 2 hrs, installing the equipment, left 2 days cancel my cable in which they had opened 3 account in my name for internet, not cable, so now I have no cable no one has made any attempt to reimburse me nor reconnect my services, but are still call and ask for more money for services I don't have ,then sent a bill for $100, , for something I had for not even 32 hrs ,

Frontier Communications Complaint

Frontier has engaged in "negative option billing" making me pay for service I did not order nor want, I called to cancel certain features to no avail. I've been passed around between customer service and retention, been on the phone up to two hours only to be hung up on. I was promised a supervisor would call me back, never happened. I was in a two-year contract that I didn't order - triple-play. when I received my first bill, I didn't mind too much because the cost of it was almost reasonable with the exception that I was being charged for a landline. I don't own a landline phone, never wanted one. I called to have it removed off my bill. I was told they could not remove it because it was p