Tag: Cable & Internet

Suddenlink by Altice Complaint

Terminating telephone. We switched from the residential service to the commercial service at our home so we could have a static IP. They kept billing us from both residential and commercial. I did not catch it for 5 months was paying for the service twice. I contacted Suddenlink several times and quit paying the residential service. They canceled and turned it into collections. Got it cut back on but now they have cut the phone off again. Presently have internet and have not gotten a credit for what I have paid on the residential side.

DirecTV Complaint

I have filed a BBB report 27620907 regarding a bill that was not mine. The office of the president for AT&T contacted me and told me it was removed from my profile and it was an error made by their company. I am now having this issue come up again. I want to file a lawsuit. Nobody is trying to help me and are giving me the run around st AT&T and Direct-TV

AT&T Complaint

I had the Bundle package with At&t which consist of cable, internet, WiFi, and cell phone a month. Well since I’ve been with At&t they’ve been over charging me by doubling my payments every month. I paid no less then $479 a month for the bundle package, so when I ask why is it costing so much, their customer service rep would say that they charge a month in advance. Well I got rid of the bundle package and went somewhere else for my cell phone needs. They also took money out of mine and my husbands account without being authorized to do so. We had two accounts with At&t being that our daughter was in college. I told them to cancel my account and that we will take our business somewhere else