Tag: Cable & Internet

AT&T Complaint

I have a legal document from at&t where O was give cable services through them for $22.00 for 12 months given by yhe loyalty department on april 27th 2019.They did not honor there word nor legal document and had my bill higher.When I called to complain they would not honor the document

Comcast Complaint

I was told that I didn’t qualify for service after they took the deposit and when they told me that I told them ok just cancel order and refund my money. Two days later they sent the equipment I contacted them and asked does this mean I got the service they said no I didn’t I need to send equipment back and they are charging me the shipping charges for them sending and returning back. I explained that they said I didn’t qualify and I canceled so it’s not my fault they sent me equipment that they supposed to had not qualified me for

Suddenlink by Altice Complaint

SuddenLink has been charging me $10.00/month every month since February, 2019 for rental of their modem that was returned in February, 2019. I have provided, on several different occasions, tracking information from FedEx that confirms the returned equipment was received by SuddenLInk. Suddenlink has verified this information no less than 3 times. I have contacted SuddenLink Customer Service/Billing, as of yesterday (July 16, 2019), a total of 14 times regarding this issue. On 3 different occcasions I have spoken to a supervisor. On ALL occasions I have been assured that my problem is recognized and is legitimate but still no resolution. Suddenlink has even assigned a "Field Escalation" numb