Facts

Today: Wednesday February 20th

January

On Saturday January 12th I changed my phone plan from $35 to $50. I accidentally paid the bill twice.

Later that day I called to get a refund. A customer service agent told me it will take at most 10 days to get a refund.

Two weeks later after several calls with Boost, I still didn’t have my refund so I filed a dispute with my bank on Saturday January 26th.