Tag: AT&T

AT&T Complaint

In the approximate month of October of 2018, AT&T in home specialist approached me while I was working in my garage and introduced herself as Heather with AT&T. She was soliciting business and contracts on behalf of AT&T. I informed her that I was happy with my service that I already had internet with AT&T, and that I was on a fixed income and could not afford any more than what I was paying with my current services. She ensured me that she could get me or service for approximately 10 $10 a month including unlimited talk and text

AT&T Wireless Complaint

AT&T cannot provide me a bill explaining my total amount due. every time I have logged into their website it says my first billing statement is not available for viewing at this time however, i have been a customer of AT&T for 2 years or more. I have since cancelled my service but the amount due is unknown, as any time i call to request an amount due they simply pass me back and forth between wireless and u-verse even though i do not have a uverse account. This can be resolved if they would simply provide me a bill explaining my charges. As of writing this i have a bill stating total charges of $204.77 but total due of $828.92 with no explanation as to why the amount is different.

AT&T Wireless Complaint

They over charged me several months on insurance and sold me a tablet for 99 cents said they would charge 20 dollars a month but ended up charging way more and then when I pointed out the insurance they only credited me for a few months and they ended up canceling it without my knowing or authorization in January and then when my phone got stolen at my place of employment on May 3,2019 I called them the next morning and kept me non the phone and on hold plus transferring me to several people and ended hanging up on me.

AT&T Complaint

Overcharge, lied to to promised to switch to be lead a fool I want to my money back. I want my phones free as promised. I want my bill nopre than 85.00 a month as promised I need tht 385.00 to pay Sprint bc they was suppose to and yet they won't. I want the harassment to stop. I want to be honored everything promises

AT&T Wireless Complaint

In November of 2018 I did a BOGO deal. I upgraded my phone to an xs max iPhone and got my son a free iPhone 8. A couple days after I placed my order I was emailed and told that the iPhone 8 was back ordered and I would have to wait until mid January to get it. I was bummed out as the phone was a present for my son for xmas. I called to see if I could just pick a different phone and was told I could not as I would lose my BOGO deal if I canceled the order. So I decided to just wait.