Company would not provide a replacement Air conditioning unit. I was offered cash in lieu of replacement. Replacement cost was $7,200 (Heat pump air handler and installation) Company offered me$1,600... I've made over 50 phone calls spent numerous hours on hold. waited over 30 days in temperature over 100 degrees. Took time off from work to meet three of AHS repair person, which all of them gave same diagnoses. System must be replaced.
Tag: American Home Shield
American Home Shield Complaint
denied my claims under false pretext, claimed my AC was surged when it the unit comes with a surge protector.
American Home Shield Complaint
January 2019 I filed a Chaim to get refrigerator ice maker fixed. They sent out a Sears tech. He said he didn’t know how to fix a new Samsung frig.
American Home Shield Complaint
Saturday may 25th 2019 we called home shield as our air conditioner was not running properly. The fan would stop and no air, work then not. I live in orange city fl and temps today were 94 and will be higher through labor day. So we called they said they could not send anyone to fix as its saturday on a holiday weekend unless the temps were 105 degrees. I am 62 disabled my husband is 68 and we told them this. To bad it has to be 105 for an emergency call. We got it in case something happened. It did and now they will not come.
American Home Shield Complaint
My Air conditioning unit stopped working and the diagnosis made by the Rep who visited my property from American Home Shield notified that I had to pay the following OUT OF POCKET
American Home Shield Complaint
I initially put a claim in for my Kenmore refrigerator that stopped working in January 2019, they send a company out and they replaced some parts. Refrigerator worked for a few weeks and stopped working again, now over 3 months later and 5 different companies have gone out to look at it, still not working refrigerator.
American Home Shield Complaint
AHS would not repair or replace Air Conditioning
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