Tag: Airlines

American Airlines Complaint

My name is Ferdinand Cossi Capo-chichi and the passenger is my 15 years old daughter Ashley Sheila Saignoncapochichi. The booking reference is SHMOSN and ticket number 125 8790518349. Flight Number is BA 1589 operated by American Airlines Departing from DFW to LHR, connecting to another flight to a final destination of LOS (Lagos). Ashley was supposed to travel on May 22nd from DFW to LHR and connect to her flight to LOS, her final destination. She was denied checking in because she was holding a LAISSEZ-PASSER in the place of her expired BENIN passport. A Laissez-Passer is a valid travel document issued by the Benin Embassy in Washington and this is used to reach the country where you can r

United Complaint

They didn't give me the option of not checking my bag. My bag was a backpack the size of a personal item and the made me check it. Then it managed to get lost/stolen. I was told it was most likely stolen after it got off the plane and before the carousel aka stolen by the airport employees. I've called the airline and they did not assist me what so ever, only thing I got them to help with was "changing my address" and giving more descriptions of my bag for my account and these changes were never changed in my account. They also had me applying for a voucher to go on a different flight then after I arranged my ride from the airport and was getting a new flight they changed their mind. I' tryi

Spirit Complaint

On June 2nd we were supposed to board a flight to Orlando from indianapolis but when we got to airport they told us we could not get on the plane because we didn't have assigned seats(which we paid $180 for fews ago) then on June 8th we were supposed to board a flight from Orlando to Indianapolis and somehow our names were not listed to get on our plane. We had to get a rental car and drive back home after waiting hours at the airport with 3 small children.

American Airlines Complaint

American Airlines had lost my luggage and I had filled out a passenger property questionnaire to claim for the amount lost. After their review, they are claiming the receipt for the Louis Vuitton (LV) hang bag I provided is fake. They claimed they had called LV and this purchase is not in their records. I explained to them that the hang bag was given to me by my close friend and this is the receipt of a legitimate purchase at LV. My case manager at American Airlines said I could respond to the email and repeal it.

American Airlines Complaint

They didn't allow me on flight to London claiming I was late arriving.. I was stranded In Chicago and lost all the money I spent on the ticket as well as non-refundable hotel rooms. The friend I was traveling to London with got stuck in London alone. I also had to pay my own way home to Minneapolis from Chicago. They clearly stated they had empty seats on the next flight to London but wouldn't let me board unless I purchased a full new ticket I couldn't afford.

Spirit Airlines Complaint

On January 04,2019 I book a round trip to Santo Domingo(SDQ) from EWR with Spirit ( Reservation WBS48M). The trip was a family spring break vacation at Sirenis Punta Cana Resort, booked from April 20 to April 28. On Saturday 19, 11:00PM Spirit cancel the flight 1035(Departing 12:40AM on Apr.20). At the airport they inform us (group of 16)that if we want to fly to SDQ the next flight available was MAY 14. To not loose the hotel and kids S. break, we bought another thicket on JUSTFLY.COM; Round trip, EWR to SDQ on Sun April 21(Jet blue Flight 1203 reservation # ******) and SDQ to EWR on Sat April 27, with SPIRIT (Flight 1036 reservation ******).