Saturday may 25th 2019 we called home shield as our air conditioner was not running properly. The fan would stop and no air, work then not. I live in orange city fl and temps today were 94 and will be higher through labor day. So we called they said they could not send anyone to fix as its saturday on a holiday weekend unless the temps were 105 degrees. I am 62 disabled my husband is 68 and we told them this. To bad it has to be 105 for an emergency call. We got it in case something happened. It did and now they will not come.
Posts
Cricket Wireless Complaint
I bought a cricket phone on November 25 2018 and i paid phone in full through progressive leasing. On march 14 i was schedule by cricket wireless to take my iphone xs max to apple care because it was having multiple issues. That cricket customer support could not help with. Long story short my iphone xs max had to be replaced due to device hardware issues. This is where the issue lies. Cricket does not want to unlock my phone because they said when i had defective device replaced it started the clock over again on time on term.
Straight Talk Wireless Complaint
Late last year in 2018, I had paid $55.00 mo. for unlimited services, ALL of them.
In the first part of 2019 I discovered a drop in price to $45.00 for the same services, same company, paid the amount and noticed several days later, my service which was 4LTE now was 3G.
PayPal Complaint
Money back guarantee as a buyer.
I purchased an item online in Germany and since I had my suspicions about the authenticity of the product, a pair of Cartier sunglasses, I paid 165€ through PayPal goods and services for the peace of mind with money back guarantee.
The article turned out to be fake and I tried contacting the seller for about 2 days but didn't get a response. Only when I opened an inquiry with PayPal did he reach out. He accepted my return offer and so I had my address warehouse return it.
Verizon Wireless Complaint
I got an android phone from verizon signed up for insurance and the phone never worked properly after over 20 visits to the corporate store they agreed to replace my phone, I had just changed to the new phone and both phones were on my desk and I got robbed in 2014 and both phones were stolen along with my wallet. I filed a claim but they required a credit card to pay the $99 fee to replace the phone only the active phone was covered I the found the phone without the sim card in my driveway.
Comcast Complaint
I was misled by Comcast regarding 'temporary' rates, and have been charge a 300% increase for several months.
AT&T Wireless Complaint
Wireless internet has never worked; I've spent 20 hours on the phone with them to get it fixed, they escalated to sr. tech support who was to have it resolved in 2 days..it's been 5 days and now i'm cancelling and they want to bill me $179 in installment payment
United Airlines Complaint
United required me to check my cabin baggage and as a result my computer was smashed inside the bag.
T-Mobile Complaint
My account was due a 5.00 credit for autopay per line and only applied 3 of my 4 lines over a period of years
DirecTV Complaint
We enrolled in Direct TV service as of 06/2015 by phone. We where supposed to get a monthly price for 29.99 for the first year. We were supposed to get three units for three rooms. We only got two. Direct TV never rectified the situation. Furthermore they kep increasing the monthly rate (within a year) and we had to keep calling to inquire about the increasing fees. It would take up to 4 hrs each call, sometimes we had to give up after a couple hrs on hold because that's how long they would have customers waiting.
Complaints Forum 