Posts

AT&T Wireless Complaint

My galaxy S7 is fully paid for, att gave me the wrong unlock code six times. On the 7th try they told me the phone is permanently locked to their network and there is nothing I can do. I fulfilled my obligation, the agreement is that I can unlock the phone I have tried to unlock the phone for 2 months, I must have spent over 10 hours on the issue.

Optimum by Altice Complaint

There are tap/“500” wires that cut directly across my private rooftop, at shoulder height. Four firemen from the fire department have visited my home and have told me not to use the space until optimum moves the wires because it is a safety hazard. I have taken photos and sent to optimum on Twitter. I have called at least two dozen times. Each time they agree to make an appointment with me, they send a technician instead of a construction team. Each time the technician confirms that it is optimum’s fault and responsibility and they supposedly send a request for supervisor or construction team to respond, however, optimum still continues to send technicians or not respond at all. I have staye

Comcast Complaint

Florida. I Initiated service on the 9th, scheduled to begin on the 26th. I told them I was going to buy my own modem and HOA/landlord pays for TV. Salesman said they will ship modem and I should just return it. There was no disclosure of a shipping fee or any alternative to shipping like picking up a modem (that i would not need). First bill arrived for $130, that included a $30 shipping fee. The company corrected the bill but said as I okayed a text message for shiiping I was still obligated to the fee. My view is the fee should have been disclosed or shipping "service" omitted entirely as I had disclosed zero intention to use any of their equipment. The made their shipping service a profit

T-Mobile Complaint

Sold me the over 55 plan for 60 when signing up for automatic payment and gave me a third line for 20 more so a total of 80 a month which I could afford. They changed my plan to another plan without my knowledge to a 140 a month. I have been fighting them for over 2 years. They said the plan didn't exist welk their employee sold it to me. Then they offered the plan I had originally so I asked for it back and was told it was grandfathered in. So I am paying 60 dollars more every month and cant get my old olan back at AT&T which I was with for over 20 years.