Posts

AT&T Wireless Complaint

An Apple Watch activation resulted in duplicate activations since Sept. 2018. One activation (the broken one) said "Apple Watch Access" and my account was tagged for $15.24/mo. The other one, said "AT&T Unlimited Wearable" and charged me $16.05/mo. Between 2 chat sessions and a phone call, I spent over 4 hours today trying to fix that and cancel another unwanted charge. At the end, I was offered a $100 credit. It's not a lot of extra $ but the whole process of eliminating unwanted features and charges is intended to take excess time and wear customers down. I think it amounts to a deceptive trade practice.

Santander Complaint

When I purchased a car loan through Santander in Oct. of 2013 I had no idea they sold it to me illegally (they gave me a Zero Down deal - which went against their agreement with their contract they actually set in place). The car has since then been repossessed and now it's on my credit report. I know there were hidden fees and other things in the contract to make it impossible to ever look like I would ever be able to pay the car off by making the minimum payments (which were becoming increasingly harder to keep up...such a long story behind that).

CenturyLink – Internet Complaint

I order centrylink for internet I have a one bedroom small apartment a laptop and a couple of phones that I wanted hooked up. I called centrylink and ordered service because the advertisement saying that I can get service for 29.99 then when I order the service i was told a one fee of 89.95 and they said the bill would go down to 78.00 but instead it went up. And not only that we had problems with the service on a daily base, it would only work half the time and it wouldn't work from 11 pm until like noon , I called to get it checked out several times and of course they said the problem was fixed and never was. I even asked if they would cancel my service and instead he sent another tech out