Posts

American Home Shield Complaint

Company would not provide a replacement Air conditioning unit. I was offered cash in lieu of replacement. Replacement cost was $7,200 (Heat pump air handler and installation) Company offered me$1,600... I've made over 50 phone calls spent numerous hours on hold. waited over 30 days in temperature over 100 degrees. Took time off from work to meet three of AHS repair person, which all of them gave same diagnoses. System must be replaced.

HughesNet Complaint

Speeds not as promised and have called at least 15 times to get this resolved. Each time I get a different answer or possible cause of the speed delays. I have paid for 5Gen High Speed internet they advertised at 25MPS and am luck if I get 1-3 MPS even on the off-peak hours. No matter what I search, look up, watch videos or just surfing the web the speeds are always the same consistent very slow dragging speeds that sometimes doesn't even load my pages. When my High Speed data is used up (I get 30 GB/month) I still have internet as always but the speeds are exactly the same as when I had the 30 GB of high speed and sometimes even faster. I was told that my satellite points towards Nevada whe

Comcast Complaint

Comcast has erroneously billed me for past due charges which do not belong to my account, and the services were never requested, never approved, and never provided. The total amount is more than $1700.00 and when asked for justification, Comcast has provided a different reason for the charges on 8 separate occasions. The answer is they billed the wrong account, and just refuse to acknowledge it. They are also still billing me for unprovided ongoing service, and services I asked to be canceled.

MetroPCS / Metro by T-Mobile Complaint

I bought a phone and new service on June 27. Since the first day I have had them the service has been terrible! My internet might as well be non exsitant, phone calls get dropped or the person on the other end can't hear me! I have been calling their customer service repeatedly on a nearly daily basis because of this issue. Then on the 10th I was told by their customer service on the phone about their "metro promise" and was told i qualified for it due to having my phone for less then 30 days. The "metro promise" is a program they offer where I could have gotten a free phone upgrade due to the issues I have been having. But when I went into the authorized metro dealer I bought my phone from,