Category: Uncategorized

Credit Acceptance Corporation Complaint

My car was voluntarily repossessed. I receive a letter that i can settle less than what i own on the car yet my understanding was tjat gap paid 16,000 and the remaining is 9000.yet i was told that the car eas going be auction off .yet it was told to me it eas for 16,000 but the letter stated 16,000 was paid by gap so now i m told that i own 9000 but can settle 60 percent of that or give thrm 250 by may 1 and then make payment 175.00 or i will be turn pver to Collection. Also letter staye that i have 23 days to make 60 per ent of the 9000.00 .i eant to go to court because i m still in court about this car because someone vaniize the car and i fpr one did the car really get auction off

Optimum by Altice Complaint

I relocated my service from one address to another on 4/4/2019. For the past 18 days the service has not been fully functional. The wifi service cuts in and out. The cable channels have sound but no picture. Most importantly I can not log in to the optimum.net website to access my phone services. I have called twice a day for 18 days. Each call takes about an hour and ends with the promise someone (a supervisor) will call me back. No one ever calls again.

Sprint Complaint

I opened a new line with Sprint along with purchasing a phone. I was unsatisfied with the coverage in my area, so I returned the phone the next day and cancelled the service. About one month later I was charged a $106 service bill to my bank account from sprint. I was angry because this shouldn’t have happened as I returned the phone within the 14 day period. So I called customer service and they refunded my money 5 days later. Another month goes by and I am now charged $188 to my account again from Sprint.

Xfinity Mobile Complaint

I had asked Xfinity Mobile to cancel my lines around March 28, 2018. I was not aware that they reinstated my lines some time after that, while I was overseas. They have charged me line access fees and taxes beginning from Aug-Sep cycle. They also charge me for data for Jan-Feb of 2019 billing cycle. I was charged, illegally without my permission, for phone bills. After I came back from overseas, I kept using my phone for youtube, facebook, and such. This is where the data charge comes from. I wasn't aware that my phone lines were still active 10 months after I had cancelled them. I thought I was able to use the phone because I had Xfinity Internet services at home. I had never agreed to having phone services on my device after March 28, 2018, therefore I should have been never charged for phone services. I have paid late fees on my credit card, for which xfinity is partially at fault because they had wrongfully added to my credit card balance. I have also spent up to 10 hours of time arguing and disputing these charges with customer care representatives. I have waited for about 2 months or so to get this money back, during which time I have had to go through unnecessary amount of stress that I shouldn't have had to.

Airbnb Complaint

Cancelled Airbnb reservation within 24 hours of checking in because there was not the amenity that I specifically booked the propert for, a jacuzzi. The property was misrepresented. Airbnb is stonewalling me about the refund which I am clearly eligible for under Airbnb refund policy.

Sprint Complaint

I return a galaxy smart watch to sprint on April 5th 2019. I was told I would receive my refund of $238 in 5-7 business days. I was then told by sprint that it will be refunded back on April 17th 2019. Still havent received it. Now Sprint is telling me they havent process the refund and I need to wait. My issue with sprint is that they keep lying to me about my refund and forcing me to wait. I say if you can recieve it in 30 seconds, You should be able to send the money back regardless