Category: Uncategorized

Citibank Complaint

I signed up for a savings and checking account with Citibank for a $400 bonus and put down $15,000. They wanted copies of previous credit card statements, so I faxed them in. I called in to confirm that they had them and they said that they had them and would process them by April 22. I called them on April 25 and found out that rather than pay out the bonus, they closed my account.

Lyft Complaint

I reported a lost item in the vehicle. The drive said it was not in the vehicle. I told lyft I know it's in there they said sorry there is nothing we can do about it. Then the drive said the female passengers I was with damaged the vehicle. Lyft charged me $250 I told lyft my passenger or I did not damage the drivers vehicle. I then asked them to describe in detail what supposedly took place. I also asked what was damaged and for picture evidence. They told me the front windshield was cracked. They also sent picture only of inside the vehicle. Lyft said the female passenger stood up in the front seat and fell back onto the rearview mirror and cracked the windshield, but the rearview mirror was still intact n not damaged at all. I told lyft that is impossible it doesn't make any sense.

T-Mobile Complaint

My husband passed away on November **, 2018 I notified T-mobile on Saturday January 26 2019 and sent them a scan of the official death certificate. They did let me know money was owed but said that they would wait and find out if anything needed to be done like making payments, a few days later I was called by T-mobile and told that I didnt need to make a payment and that the account was officially closed. On April 17,2019 they shut off my service this lasted for over a week and ended on April 24,2019. They claimed I neglected to pay and didnt even bother to call me and let me know. Ive spoken to at least 7 people from their office in Bellingham who are a special team called T-mobile experts. They didnt even care enough to admit it was thier fault and provide even a written apology.

Bank of America Complaint

My travel agency was scammed by an online hacker. We organized a group trip to the Philippines to stay at a resort called El Galleon in Puerto Galera. After several months communicating with El Galleon, the time came for me to make the final payment for the trip. At that point, a hacker intercepted my emails to El Galleon and was able to send me a fake invoice with a bank account that did not belong to El Galleon. As a result, I sent a payment of 13,846.96 via international wire transfer from my BofA account to the hacker's account. I however, was able to spot the scam several days before the hacker was able to withdraw the money. I then alerted BofA on time to stop the hacker, but because of gross incompetence from BofA's employees, he was able to withdraw part of it.

Uber Complaint

In early April I took Uber from my home to Ontario Airport. Before arriving the airport I asked the driver to drop me off at terminal 2. She ignored my request but drove me to terminal 4 as she mentioned she followed the destination by the app shows. Moreover, she took me to the line for share ride spot and incarcerated me in the “Waiting Line” for over a half hour since she claimed she could drop me at the spot only. I’ve never face such problem before with other share ride app at other airport. I did a research later and I found the waiting spot is for picking up only, Uber driver can drop passengers in where curbside signs indicate you may safely drop off riders. For this reason I missed my flight and have to cancel my related reservation with extra forfeitable fees.