Category: Uncategorized

Verizon Complaint

My internet has not worked since ~3:05 on 05/02/19. I called Verizon at least 10 times. I was then informed that someone at Verizon canceled my internet account and it wouldn’t be till Monday 05/06/10. I work from home for […] and rely on my internet working. Today 05/03/19 I went through the thing with Verizon. They said the issue is due to a switch at Verizon.

DirecTV Complaint

I just previously had problems with this company. My bill was $493..... I had a payment scheduled of $311.72 on April 28th and the remainder of $182 in May. They credited my account on April 29 for $130. I paid $311.72 on April 26th. So I only had $51 left. Now I had wanted to change over from Verizon to ATT and had called three times and was told I could switch over and didn’t need to pay anything. The first time I was told I could change over and no credit check and at the end he tried to run my credit. Then I was told nothing needed to be paid then I was told on May the 4th that my account was in collections.

Sprint Complaint

On Feb 20 I contract Sprint services with a total of 4 wireless lines, 1 I-Pad Plan and 2 I-phones. On Mar/01, I returned everything, all I-phone, I-Pad and all the mobile cards because there was no wireless connection, there was no service.

On April 18, I received a bill from Sprint for the contract that was canceled and never used.

I tried several times to talk to Sprint and also to the Store without success (see below the record of various attempts to get solution).

AT&T Complaint

i am being told by at&t that it is legal to charge me 46% tax a month. I signed up for direct tv to get a discount on my phone bill it was call the all for less 9 lines with long distance for 360.00 a month. and I am getting bills for $525.00 + a month. And everytime it rains my lines go down. at&t stated to me they have no record at all about our phones lines ever going down.

AT&T Wireless Complaint

I paid off my bill nd was clear in december 2018 was my last bill nd i was up to date went to labor jad a baby on 12/28/2018 i received a email from at&t saying one of the payment for 9/21 was reversed on 12/26 so i have to pay 111$ same month i was like ok nd than i contacted at&t cauz i never received tht 95.67$ in my bank either tht at&t is claiming to be reversed i spoke to a manager name paul he said they will figure out wat happened nd dnt make payments until its figured out

DirecTV Complaint

I signed up for a Direct TV movers package which included a free phone (LG Stylo 4 +) as part of placing my direct tv on suspension vs. cancelling. I went through the order process and excepted the terms and conditions and within a couple of housr received an email stating that my order was cancelled due to my not agreeing to the terms and conditions which I did. The next day I spent 1 hour and 3 minutes on the phone with someone in India trying to fix the issue. We made it through the order and I acepted the terms and conditions with the rep on the phone and read back to her the response I received from the email saying I was all set. Within a few hours my order was cancelled again for not excepting the terms of service. The following day I tried again talking with someone in India and spent 1 hour and 13 minutes on the phone, when it was time to except the terms and conditions the web site would not allow me to except so she gave me some code to put in and it went through. Within 2 hours the order was cancelled again.

Comcast Complaint

The company puts in an auto service charge before the tech. Comes out to see what’s wrong. Even if the service provided would never be consumer responsibility, but because they put an advance note of the service that has a cost. No matter what the tech. Did or added to the service note. The consumer will be charged even if they should not.