Category: Uncategorized

DirecTV Complaint

I had terrible service with DirecTV to the point that I was forced to cancel their services for making me pay for services that I was unable to reliably receive. I was billed online and don't have a paper copy of the bill for early cancellation of their services. I paid the bill and asked for a printed copy of it and they kept sending me the final bill showing that my service was disconnected and I didn't owe any money but they refused to send a bill showing that I paid $299.51 for cancelling their service before the end of the contract.

AT&T Complaint

AT&T has sent me a bill for over a year in the amount of $257.37. I have a chat transcript as well as several dozen calls where I was told over and over that the account I'm being billed for, has absolutely nothing to do with me and was supposedly sent to their fraud department more than half a dozen times. I've spent over a year fighting this, fighting it when they sent it to collections, and when I tried contacting them I get the same 'That account isn't even in your name. We apologize for the inconvenience and will be sending this to our fraud department.' That's a year now.

AirBnb Complaint

On Sunday the 12th my wife and I were forced to leave our home because of a domestic disturbance of a family member. We were able to stay with some friends on the short notice. The next morning we attempted to book through AirBnB's services for a 2 week stay so that we could have some time to look for a new place to live, based on reviews from friends and family and AirBnB's website advertising their reliability, customer service and fraud protection because we were very short on funds.

LA Fitness Complaint

On 4/24/2019 Wednesday, I went to LA Fitness started a gym membership. Under the recommendation from the Alina and couple other staffs, they gave me a free personal training session (PTS). And talked me to sign up for their training program. All I wanted is a short trail, few training session her and there. I personally never into physical development, I never had any paid membership of any gym. After free personal training session, at Alina’s office, I mentioned and emphasized multiple times that I am not interested train myself into muscle guy or running marathon, I am only here to improve my health and enhance my immune system.

American Airlines Complaint

American Airlines had lost my luggage and I had filled out a passenger property questionnaire to claim for the amount lost. After their review, they are claiming the receipt for the Louis Vuitton (LV) hang bag I provided is fake. They claimed they had called LV and this purchase is not in their records. I explained to them that the hang bag was given to me by my close friend and this is the receipt of a legitimate purchase at LV. My case manager at American Airlines said I could respond to the email and repeal it.

DirecTV Complaint

I had DirecTV NOW Service and upgraded to DirecTV in Jan 2019. I was told that upon the activation of the my DirecTV service the DirecTV NOW would be terminated. ATT DirecTVNOW has collected nearly $400 in unauthorized duplicate billing for a service that was cancelled due to upgrading to a more expensive and complete service from the same company. I have made several attempts to resolve this matter with ATT DirecTV but they are claiming that ATT DirecTV NOW service is a separate department than ATT DirecTV... There's no phone number or email for contacting DirecTV NOW... The only form of communications is via Chat.

AT&T Wireless Complaint

On Thursday, 4/25/19, my Apple Iphone 7 Plus stopped making calls. On Friday 4/26/19, I went to the local Poway ATT Store who tried to fix it but only offered upgrading my phone or going to an Iphone repair center. I visited the repair center as they suggested at the ATT Store only to learn that the phone will no longer work bc the microphone aka motherboard is out. So, since this is the first issue I have had with my phone ever, we called assurant and filed a claim. I received a phone Saturday, 4/27/19. Unfortunately, I was sent a broken phone. After spending 4 hours in an ATT Store and 2 hours on the phone - I was finally told to return the phone back to assurant by Cindy who also stated they will refund me the $112 fee that was assessed once the phone was received.

AT&T Wireless Complaint

I wanted to see if I can reduce my monthly bill and was in touch with a customer rep. That’s when all my headache started. I was given all false promises and never ever it was honored even though I have proof of chat transcript, written estimate from at&t store with the rep ID. This was going for a few months so I finally cancelled their service and now AT&T is telling me that I owe a huge amount for final bill though I used only two days of service in the last month. The final bill is also much more than my regular bill.

Sprint Complaint

I returned Sprint equipment the 3rd day of having it and their policy is return in 30 days for full refund. It's been a little over a month and I have not received my refund for the device I returned and they keep charging me for the monthly plan for which I don't have service with them.