PayPal Complaint

Money back guarantee as a buyer.

I purchased an item online in Germany and since I had my suspicions about the authenticity of the product, a pair of Cartier sunglasses, I paid 165€ through PayPal goods and services for the peace of mind with money back guarantee.

The article turned out to be fake and I tried contacting the seller for about 2 days but didn't get a response. Only when I opened an inquiry with PayPal did he reach out. He accepted my return offer and so I had my address warehouse return it.

Cricket Wireless Complaint

I bought a cricket phone on November 25 2018 and i paid phone in full through progressive leasing. On march 14 i was schedule by cricket wireless to take my iphone xs max to apple care because it was having multiple issues. That cricket customer support could not help with. Long story short my iphone xs max had to be replaced due to device hardware issues. This is where the issue lies. Cricket does not want to unlock my phone because they said when i had defective device replaced it started the clock over again on time on term.

American Home Shield Complaint

Saturday may 25th 2019 we called home shield as our air conditioner was not running properly. The fan would stop and no air, work then not. I live in orange city fl and temps today were 94 and will be higher through labor day. So we called they said they could not send anyone to fix as its saturday on a holiday weekend unless the temps were 105 degrees. I am 62 disabled my husband is 68 and we told them this. To bad it has to be 105 for an emergency call. We got it in case something happened. It did and now they will not come.

AT&T Wireless Complaint

I recently took a cruise vacation. Upon the ship's departure out to sea, I received a text message from AT&T asking if I'd like to add the cruise pkg (for an extra $100) to my wireless account so that I could continue to use my wireless service without incurring further fees. At no point when I added that plan/pkg did it mention there was a 200MB data usage limit, therefore I assumed it was unlimited. A few days into the cruise I then suddenly received another text from AT&T saying that I've already gone over $100 the data usage limit and that my service was endanger of being terminated.

DirecTV Complaint

We enrolled in Direct TV service as of 06/2015 by phone. We where supposed to get a monthly price for 29.99 for the first year. We were supposed to get three units for three rooms. We only got two. Direct TV never rectified the situation. Furthermore they kep increasing the monthly rate (within a year) and we had to keep calling to inquire about the increasing fees. It would take up to 4 hrs each call, sometimes we had to give up after a couple hrs on hold because that's how long they would have customers waiting.