continue to bill for an amount that was credited to a wrong account(not mine). I cancelled services and was told there would be no early termination charges since I had experienced so many problems with my service. An amount $441.53 was to be credited to my acct and the bal to be zero. This is where it gets crazy-I was told this was to be credited as I stated. A ref # 1-237428 was given me and again I was told billing would "ticket" finance and this would solve problem and my bal would be zero. more recently phone communications with "Lee" and informed an escalation number 1-241415564236R2 would be filed and new-correct bal be posted in 7-10 business days. After a month I visited the Direct
Category: Uncategorized
Airbnb Complaint
They are refusing to pay for damages and costs of over $2,000 from guest who stayed several months ago. I have called and messaged several times to resolve the issue. The Resolution section, host guarantee, and insurance stipulations are misleading. Airbnb phone representatives provide frivolous information, and when transferred to other departments, they do not return calls or respond by email. It also takes time out of my job to handle these issues.
Coinbase Complaint
Locked out of my coinbase account after 21 days, after reporting an alleged compromise to my account, that was later found out to be false.
Bank of America Complaint
We applied for their signature plus card that had a 40,000 miles bonus if you spend a certain amount. We got approved for what we thought was that card but in reality without our knowledge because they didn’t advise us, we actually did not get approved for the signature card but got approved for the platinum card that only awards 8500 miles....in the end we were still under the impression that we were going to get 40,000 bonus miles so we spent the money on the card to get that. Upon login we find that we have 8500 miles instead of 40,000. This was deceitful. Upon speaking with them over the phone they were unwilling to award us the 40,000 miles and told us that right after we got approved t
Sprint Complaint
My issue with sprint is very extensive and is going to take up a lot more room than what this comment box offers. It goes from billing errors all the way to being mistreated and lied to. I can provide documents, names, dates, and case #s.
AT&T Wireless Complaint
Call on December 18, 2018 was offered buy on get one free I agreed and now ATT says it was not valid
Comcast Complaint
In 2018 I had comcast and had to move because I bought a house. I called comcast and tried getting my services transferred to my house but it could not be transferred because comcast didnt service that area. I was told that the cancellation fee will be waived because service couldn't be transferred which I said ok. Then about 30 days later i got a $490.92 bill saying i owed comcast money with early termination fees on there so i called comcast again and the guy i spoke too said dont worry about the cancellation fee again just return the equipment. Today June 6, 2019 I got a letter from a debt collector and so I called comcast who said to me "oh well those charges are for services that you ha
Verizon Wireless Complaint
Charging me $1200 for equipment I sent back
DirecTV Complaint
DirecTV has been charging me for channels I dont have that I should have in my package. They removed a channel or channels without notifying me or any other customers but yet is still been billed for channel we dont have. We the customers are getting robbed out of money. I'm trying to see if anything can be done about this matter.
Suddenlink by Altice Complaint
. I have a cabin which is our vacation home we don't spend a lot of time in the winter usually the summer holidays. However, we will go up in November or December to shut everything down. When we arrived we had no cable service so I called. I was told they switched over to digital and we needed boxes which we were never notified. They would not mail or deliver them to us said we could drive 4 hours to the store in Blythe. Or we could schedule someone to come out. I told them I wasn't driving that far to schedule someone. My date for someone to come out was March 8th. I'm like what well we weren't driving that far and winter was coming up and I usually suspend my service until about May every
