Category: Uncategorized

Comcast Complaint

Xfinity mobile Advertisement clearly states everyone is eligible to bring their own phone (iphone only) no credit checks if I bring my phone over. Only qualification mentioned anywhere (including small print) is to have Xfinity internet service. Therefore, I dropped AT&T ordered Xfinity internet, Representative confirmed I was able to bring 3 iPhone over and ordered me 3 sims cards.to be delivered by Saturday May 25. SiMs cards did not arrive so I drove 30 minutes to nearest branch. Rep could not activate phones because AT&T still had them locked. That same day I called AT&T paid of 2 installments for $379 each on two iPhone 8s and $970 on a iPhone XM (note: these were free phones i would n

AT&T Complaint

Hi yes my name is James w Branch and i have paid for internet service at 386 Reynoir st Biloxi Ms 39530 ... And i ask the man who installed my modem and equipment to rewire or move my equipment up and out of the way cause i have kids and small dogs and i dont want any of them to get hurt and he refused to move it up and out the way even when i repeatedly ask him to move the equipment so my kids and dogs dont get hurt he said just watch them around it and i said i cant be here 100% of the time and i work i told him there had been cable here before and he could move it there where there use to be a cable box and he told me that he didnt have time to run the cable that way that if would be fine

DirecTV Complaint

I moved from fellsmere florida to miami and i requested a service move to my new address but DIRECT TV couldn't offered me the services due to a reception and the landlord restrictions.i explained them ,the tech went on may 9 2019 to install the services and he couldn't of course.he documented the issue.Direct tv and att told me to give the boxes back on an ups location which i did and they still charged me for services and cancellation on june 2 .i have over draft fees and everything they charged me 460 for cancellation.

Optimum by Altice Complaint

On May 17th 2019 I went to my bedroom on the 2nd floor and turned on the TV. It came on but I had no picture. I had closed captioning but nothing else so I new it was not my TV. I then tried rebooting the system and it was still the same. I then dialed 611 tech support and explained the issue. The guy on the other end tried rebooting my system again. It was still the same. He informed me that I had a bad mini cable box and needed to be replaced. He said his earliest appointment he had was May 19th between 4 and 8 pm and that there will be no charges for this service. I agreed. When the tech arrived on Sunday the 19th at about 6pm he came in and ask me what the problem was? I kinda lost it an

24 Hour Fitness Complaint

I have a life time membership with 24 Fitness since 1995. I have an active membership. I wanted to be grandfathered into to a super sport gym where there use to be an active gym but that was torn down and replaced by the super sport gym. 24 Fitness refused to grandfather me into that club. I spent hours on the phone with them trying to get proper resolution. 24 Fitness just gave me the run around. But This kind of complaint against 24 Fitness where active members wanting to be grandfathered into the super sport clubs has already been filed sued. And that is,

AT&T Wireless Complaint

Purchased a device on May 6th 2019 with an installment plan with ATT at the Apple store. Returned the device the next day which grants me a full refund of the new line and the device amount funded. This resulted in n overcharge on my account which they have refused to remove. For a month, I have called several times with an ATT and/or Apple employee present and was told that this issue would be solved quickly and was even given the date of the 2nd of June being the latest it should be resolved. Throughout the process , no one from ATT reached out to me with any other information. Every time I called I was told that device was never returned even with proof of return(my receipt) which has be

DirecTV Complaint

I was recently visited by a door to door salesperson on Memorial day (5-27-2019), his name was Dylan.. He lied to me during the visit several times during this visit (which I did not find out until later, after the DirectTV had already been installed). A technician showed up that evening (5-27-2019)at 7:20pm) and unhooked my current provider and installed DirectTV. the following morning at 8am when I arrived home from work is when I became aware of the first lie, as I had lost several channels by switching companies, which Dylan had showed me a list of the channels saying I would be getting them Two of which were the Travel Channel, and the Weather Channel). I called my current provider to c