AT&T Wireless Complaint

I filed an insurance claim on my phone. Att has been harassing me and my dad saying they never recieved my return. I have video showing the locked mailbox I put the phone into showing the tracking number and the address of the post office box I used. When I called in today after my dad sent me a string of messages at 4am and cussing me out at 8am. The agent told me they recieved the phone and we shouldnt have been being harassed. After they were going to charge us for the phone never being returned. The agent said to disregard our bill when it comes in and they will send another bill with the extra charge of the non returned phone removed.so basically if I hadnt taken the video then ATT woul

Metro by T-Mobile Complaint

My Wife Lisa and I brought over 7 lines of service from Sprint over to Metro PCS on 06/15/19, I was told that my screen protector was free for my Coolpad Legacy 2019 phone and I never got it, and all in a big thanks to the employee Jose taking it out of my hand to place it in a metro by t-mobile bag and I was never to see it placed over my screen to protect it, well a few days later I had put my phone in my pocket and when I went to sit down, it slipped out of my pocket and hit the ground on its face, and guess what happened..the screen broke and I didn't have it not even a week before my screen was broken and cracked, I have talked to the insurance company and they stated that they don't ev

Sprint Complaint

I was sent a Phone with a bad battery. I could not go to the store and ordered it online. Now they want me to take it to a store to have it diagnosed to see if the battery is bad. I’m willing to do that but if the battery is bad I want to return it and get a brand new phone. Because I do not trust them now on their refurbished phones. I don’t want to keep doing this with them. Why wouldn’t they have checked the battery on a refurbished phone with the same diagnosis they’re going to use for my phone when I take it to the store before they shipped it. I think it is fraud. They are trying to say I waited too long but I called them right away and asked them to send me a new phone. I was on crut