Category: Uncategorized

Sprint Complaint

I switched to their kickstarter plan that offers unlimited 4G LTE data with streaming music in 256 KBs and video in 480p but this is not true. I am unable to view anything in 480p and music is constantly interrupted. They're either lying about their offer or their speeds/coverage or a combination of the two.

Anytime Fitness Complaint

On April 8, 2019, I brought the medical documentation from my doctor stating clearly I'm not able to work out anymore. After 5 business days, I called and asked about the status of my request. Owner Joseph was really rude on the phone, laughing at me stating he doesn't have to listen to the doctor because he has signed a contract. I asked for a copy of my contract which I never received. As of today July 8, 2019, I went there one more time because they keep charging me. And ask them for cancellation, according to the law in Illinois they cannot keep the gym membership contract for more than a year. A full year would be in next month. I agreed to pay for it and ask them for cancellation. 20 m

Charter Spectrum Complaint

Added phone service to my Spectrum internet account in August 2018 & was shipped a box to do a self install. The instructions were confusing. I ended up having to call in & have someone walk me through the service installation. I was away from the home until October of 2018. This was in late November of 2018. I called within a week to request a credit for the approximately 3 months phone service was inactive. I was told the request for credit had been submitted & Spectrum would either contact me to let me know when the refund will be applied to my account or it would just be in my account within 6 to 8 weeks. I did a chat a couple months later after not seeing the credit and whoever I spoke

AT&T Complaint

I have cancelled my services starting today Jul 8th. My billing cycle started Jul 3rd and goes thru Aug 2nd. The customer service person has informed me that AT&T no longer do proration of the final bill and, therefore, will not pay me a refund for services not used from Jul 9th thru Aug 2nd.

Verizon Wireless Complaint

I cancelled my service on October 13, 2018. The company continued to charge me in October and November of 2018, for a total of 307.31. I contacted the customer service agents and said that it was possible that I owed Verizon maybe $30 for the remainder of October, but I certainly did not owe for November, and asked them to modify the bill. They did not. They argued that I had only cancelled two lines, not a third. First, I simply cancelled my service in the conversation of October 13, 2018. I ported two lines to other carriers. I did not know a third line existed, because I had cancelled the third line some six months to one year earlier. But I said I wanted to cancel my account, not that I

Cricket Wireless Complaint

I have had Cricket for years and suddenly my account went from unlimited 4 LTE to speeds "up to 3 LTE" a new plan appeared "Unlimited Plus" and same price. but would charge me on my second line $15.00 more. I have no desire to upgrade that 2nd line. I should be Grandfathered in my old plan if plans changed. I have called Cricket a dozen times. Their offshore reps while polite are 100% useless. The one rep who "created a ticket" for my issue. No ticket was ever created because they said I would have received an email which I never did. I have asked for Supervisors & USA reps wind up getting disconnected or back in the que. No corporate phone number anywhere. Not accredited by BBB so can't tur

PNC Complaint

When I opened up the new business account, the branch manager lead me to have 2 checking accounts because there is not going to be monthly service charge if I enroll their (PNC) merchant service. And told me PNC bank merchant department will contact me but they did not.