Author: Radvocate Team

Orangetheory Complaint

I paid for 2 months of unlimited classes beginning on April 24th 2019 and set to expire and charge me $169 on June 24th 2019. I cancelled the membership on May 15th 2019. They charged me $169 on May 24th 2019 claiming that When you put in a 30 day notice you still get charged 30days. But I had paid for two months in advance so they essentially are double charging me.

Airbnb Complaint

Owner/Management of unit available cancelled on us 2 days prior to our departure for San Juan, Puerto Rico. We had to scramble and get a much lower level of a location because it was so last minute, nothing else was available. It was Memorial Day Weekend, of course everything was booked. For the original place we had reserved and fully paid for, and booked a week and a half prior, the owner/manager told us that the elevator was going to be shutdown and that renovations were occuring in the common area and that she couldn't allow anyone to stay in apartment without a working elevator. Well, we went to the building while in San Juan. Someone let us in. There were no renovations taking p

Verizon Wireless Complaint

Last month I wanted to trade my phone to Galaxy S10 + and went to Verizon authorized retailers on Geary boulevard. There an employee gave me Galaxy S10 instead of S10+ I noticed that when I went to another galaxy store in Stones town Gallery and I cane back to authorized retailers telling their mistake the person who gave the phone to me returned me back 2 times with different excuses and when I came the last time he was fired. I called customer service and the representative said that they will refund me everything I paid from activation fee to screen protector and case and tax I paid and then I returned the phone and traded again from the beginning to IPhone Max . They said that the money

ADT Complaint

I signed contract on 04/10/2019 on 04/11/2019 I sent cancellation request. ADT Called me and negotiated with me to lower the bill and send me visa cards $500 which none happend. On 05/22/2019 I signed new contract with ADT and on 05/23/2019 I sent cancellation request to ADT. Till now the keep charging my account and they refusing to cancel the service I called them 10s times.

AT&T Wireless Complaint

I bought a new phone (iphone 7) but it was defective. I could not hear when people would call me. I went on the chat and requested another phone. I specifically asked, is this a new phone sealed? the rep online said yes, brand new sealed from the manufacturer, I guarantee you. I finally got the replacement phone and it was not new. It was a re manufactured phone. I spoke with another rep and they said indeed the rep gave me bad information and they would escalate the issue to their higher ups in regards to him. I on the other hand, have missed two interviews because now I don't have a phone and possibly lost a really good job opportunity.