Author: Radvocate Team

AT&T Wireless Complaint

May 17, 2019 I order over the phone XR iPhone and for it to be expedited that same day. My order didn't come in. So I spoke with several agents and a Supervisor (Joey #SJ1580) he had supposedly have had fixed the order and told me I should receive it on Wednesday May 22, 2019. My order was being tracked by me for the whole 3 days. My order was not delivered. I called and was told that it was returned to shipper for no apt# which I gave in Notes to AT&T as well as Fed-ex of my apt#. So I was told to go to an corporate office and I went to the one on

DirecTV Complaint

I have filed a BBB report 27620907 regarding a bill that was not mine. The office of the president for AT&T contacted me and told me it was removed from my profile and it was an error made by their company. I am now having this issue come up again. I want to file a lawsuit. Nobody is trying to help me and are giving me the run around st AT&T and Direct-TV

AT&T Complaint

I had the Bundle package with At&t which consist of cable, internet, WiFi, and cell phone a month. Well since I’ve been with At&t they’ve been over charging me by doubling my payments every month. I paid no less then $479 a month for the bundle package, so when I ask why is it costing so much, their customer service rep would say that they charge a month in advance. Well I got rid of the bundle package and went somewhere else for my cell phone needs. They also took money out of mine and my husbands account without being authorized to do so. We had two accounts with At&t being that our daughter was in college. I told them to cancel my account and that we will take our business somewhere else

Verizon Wireless Complaint

Last month I wanted to trade my phone to Galaxy S10 + and went to Verizon authorized retailers on Geary boulevard. There an employee gave me Galaxy S10 instead of S10+ I noticed that when I went to another galaxy store in Stones town Gallery and I cane back to authorized retailers telling their mistake the person who gave the phone to me returned me back 2 times with different excuses and when I came the last time he was fired. I called customer service and the representative said that they will refund me everything I paid from activation fee to screen protector and case and tax I paid and then I returned the phone and traded again from the beginning to IPhone Max . They said that the money

Airbnb Complaint

Owner/Management of unit available cancelled on us 2 days prior to our departure for San Juan, Puerto Rico. We had to scramble and get a much lower level of a location because it was so last minute, nothing else was available. It was Memorial Day Weekend, of course everything was booked. For the original place we had reserved and fully paid for, and booked a week and a half prior, the owner/manager told us that the elevator was going to be shutdown and that renovations were occuring in the common area and that she couldn't allow anyone to stay in apartment without a working elevator. Well, we went to the building while in San Juan. Someone let us in. There were no renovations taking p