Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
I order centrylink for internet I have a one bedroom small apartment a laptop and a couple of phones that I wanted hooked up. I called centrylink and ordered service because the advertisement saying that I can get service for 29.99 then when I order the service i was told a one fee of 89.95 and they said the bill would go down to 78.00 but instead it went up. And not only that we had problems with the service on a daily base, it would only work half the time and it wouldn’t work from 11 pm until like noon , I called to get it checked out several times and of course they said the problem was fixed and never was. I even asked if they would cancel my service and instead he sent another tech out. I was fed up with dealing with this issue that they wouldn’t fix and over charging. I didn’t pay my bill because I asked for my service to be discontinued and it didn’t get shut off until I final notice. I don’t want bad credit towards my name so I was trying to pay it but I couldn’t afford it considering I list my job I was barely going to start working from home on my internet. My internet started working properly like three weeks before it was shut off.
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