Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
I setup internet service under my LLC. Spectrum added my name to someone else’s account and changed their business name to mine along with my billing address. I get their unpaid bills because they are not getting them. Spectrum also put the other account’s authorized users onto my account so they can access my account, which is paid current via auto debit, which means they potentially have access to my financial account information. I have spent 10+ hours trying to correct the problem. Spectrum will not take me off the other account and won’t take the authorized users I never authorized off my account.
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